The above reset process does not keep any of your settings.
Finally, Fresh Start keeps "some Windows settings," but doesn't specify which ones. The only exceptions are Microsoft Store apps that were installed by the manufacturer, which stay. Because of this, Fresh Start avoids clutter by removing all non-standard Windows apps, including manufacturer bloatware. Fresh Start downloads the latest version of Windows 10 from Microsoft, with no option to reinstall from local files. Fresh Start always keeps your personal files, with no option to remove everything and do a full factory reset. These work the same as the factory reset described above. If HP no longer carries the media you need, another site you should check for HP Recovery Media is: Or, if you prefer, you can do the same by contacting HP Customer Support. Click the '+' symbol to expand that entry and click on Order Media for details. Click 'Update'.If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. On your Software and Drivers Download page, select your Operating System and and Version. Once there, input your Product name or number. You can look online for Recovery Media starting with the linked paged: In some cases, you may be able to order a USB stick instead of disks. HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. This can not be downloaded instead, it must be ordered from HP. Factory reset using external HP image you buy -įor those PCs not supported by the Cloud Recovery, in some cases, HP offers Recover Media for sale. This works the same as the factory reset described above. HP provides a Cloud Recovery tool that you can use, together with a 32GB USB stick, to create your on HP reset media. Factory reset using external HP image you make. 
Factory reset using external HP image you buyĮach of these is discussed in some detail below. Factory reset using external HP image you make Since your PC can not successfully do an internal factory reset, your ways to accomplish this are the following:
HP Instant laptops have not come with restore disks for YEARS now, so having an optical drive would not have made any difference.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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